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Order, Payment & Delivery

Payment Options

 

Payment is simple and secure. You may opt to pay via our credit / debit card facility powered by PayMaya. Visa, MasterCard and JCB are accepted. You can also pay via PayMaya and WeChat pay via our PayMaya QR code. Just choose PayMaya upon check-out and add in your card details for card payments, or click PayMaya to scan our PayMaya QR code.

We also accept payments via GCash. Please choose the Gcash option and upon check-out of order, a order confirmation will appear with the GCash details. You can also check our Gcash QR code here: https://cdn.shopify.com/s/files/1/1498/7378/files/IMG_5924_2.jpg?v=1623318298

Or you may opt to pay in cash via bank transfer. For bank transfer, simply deposit the amount due to our bank account with the following information:

1. BDO

  • Account Name: Factus Industries Corporation
  • Account Type: Peso Savings
  • Account Number: 000-240-124-065

2. ChinaBank

  • Account Name: Factus Industries Corporation
  • Account Type: Peso 
  • Account Number: 131500000908

    4. BPI

    For Gcash and Bank deposit options, please email a copy of your deposit slip to incyrooms@gmail.com. Please note that your order will be reserved under your name for 48 hours (weekends and holidays not included). 

    If you wish for installment options, we offer the ff:

     

    Your order will be processed once your payment has been cleared. Please note that orders placed during Saturdays, Sundays, and Holidays will be processed the next working day. 

     

    Please also be advised that for made-to-order items, order must be paid in full before production begins. We normally take 90-120 days for production of your orders.

     

    Shipping, Delivery, and Installation

     

    All our deliveries are carried either by our own fleet for Metro Manila or via third-party providers (Transportify, Grab, LBC, AP Cargo, etc) for Provincial and Metro Manila deliveries. Once your orders have been packed and process, we will be in close communication with you to ensure smooth delivery of your items.

    Please note that orders are processed within 2-5 working days (excluding weekends & holidays). Made-to-order items have a 45-60 working days lead-time. For provincial orders, please note that the processing and/or production time does not include the shippers / delivery courier's turn-around-time (TAT). Delivery TATs are dependent on the shipper and your location. If you are located outside the main Luzon island, please note that the default is shipping via sea freight. If you wish for a faster option, do let us know so we can get an air freight shipping quotation for you. Please note you will have to pay the excess balance of the air freight shipping.

    Our shipping rates are simple. They are divided into areas and 2 types. The areas are Metro Manila, Near Luzon (Cavite, Laguna & Bulacan), Far Luzon (Batangas, Quezon, Pampanga, Tarlac onwards), Luzon islands, Visayas, and Mindanao, while the 2 types are Non-Bulky items and Bulky items. Bulky items are items whose weight or volumetric weight, whichever is higher, is 20 lbs and above. Items which we classify as bulky are as follows:

    1. Mattress (any size)
    2. Cribs
    3. Beds
    4. Dressers / Dresser-Changers
    5. Gliders
    6. Ottomans / Poufs
    7. Big Rugs
    8. Shelves
    9. Tables
    10. Chair
    11. Other Furniture & oversized items

    If you are uncertain, please do not hesitate to email us at incyrooms@gmail.com and we'll be happy to assist you.

    For Metro Manila an near Luzon furniture purchases, such as cribs and dresser-changers, we also offer an add-on installation service for an additional fee. Please note that delivery and/or installation services  only covers for basic delivery and/or installation. If your area requires test results, permit fees, etc, they will be on the account of the buyer.   

    For international shipments, we currently do not have rates. But if you are interested, please email us at incyrooms@gmail.com and we'll be happy to assist you.

     

    Shipping Rates

     

    Metro Manila

    1. Non-bulky / Standard - Php150
    2. Bulky or Furniture Shipping only - php500
    3. Bulky or Furniture Shipping w/ Installation (for beds, cribs & dressers) - php1,500

    Luzon

    • Divided into 3 areas
      • Near Luzon : Rizal, Cavite, Laguna & Bulacan province
      • Far Luzon : Rest of the provinces within the main Luzon island, such as but not limited to Batangas, Quezon, Pampanga, Nueva Ecija, Tarlac and onwards
      • Luzon Islands : Provinces / areas found outside the main Luzon Island such as but not limited to Mindoro, Palawan, Catanduanes, etc. 
    • Near Luzon (Rizal, Cavite, Laguna & Bulacan)
      1. Non-bulky Purchases - php250
      2. Bulky Purchases (weight / volumetric weight 20 lbs & up) - php1,000
      3. Bulky or Furniture Shipping w/ Installation (for beds, cribs & dressers) - php2,500
    • Far Luzon (Batangas, Quezon, Pampanga, Tarlac onwards)
      1. Non-bulky Purchases - php250
      2. Bulky Purchases (weight / volumetric weight 20 lbs & up) - initial rate of php1,500 and are subject to further charges upon quotation. Should the shipping cost exceed the initial payment, we will contact you on the quoted rate. Rest assured we will try to obtain multiple options to choose from.
    • Luzon Islands
      1. Non-bulky Purchases - php390
      2. Bulky Purchases (weight / volumetric weight 20 lbs & up) - initial rate of php1,500 and are subject to further charges upon quotation. Should the shipping cost exceed the initial payment, we will contact you on the quoted rate. Rest assured we will try to obtain multiple options to choose from.

    Visayas 

    1. Non-bulky Purchases - php390
    2. Bulky Purchases (weight / volumetric weight 20 lbs & up) - php1,500

    Mindanao

    1. Non-bulky Purchases - php390
    2. Bulky Purchases (weight / volumetric weight 20 lbs & up) - php2,000

     

    We also have a pick-up option in our Metro Manila Warehouse. Please note that should you chose the said option, we will contact you once orders are ready for pick-up. Please see link for further details:

    https://incy-rooms.myshopify.com/pages/pick-up-in-san-juan-metro-manila-warehouse 

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