Once you have confirmed your return of item. Items should be returned to:
1. Warehouse address is at 7-D G. Ocampo St (formerly Marne St)., Brgy St. Joseph, San Juan, Metro Manila. We are near Rockwell Santolan Town Center and just off P. Guevarra St.. Warehouse has a big green gate, it’s across a bright blue metal wall.
Please see attached screenshot of the area with x marking the spot of our warehouse. If you are unable to find it on waze, google maps / etc, you may use our old street name Marne st.
2. For return using own vehicle ; Please text or viber our warehouse / return team at 09171821688 the following information:
- return #
- Name of personnel returning the item
- Vehicle plate #
- return date:
3. For return using a courier service;
Please text or viber our warehouse / return team at 09171821688 with the following information:
- return #
- copy of waybill
- tracking link
Pls make sure that item is packed properly and labeled properly. Label must be on the outer packaging and not on the original box.