Returns to San Juan Metro Manila Warehouse

Once you have confirmed your return of item. Items should be returned to:

1. Warehouse address is at 7-D G. Ocampo St (formerly Marne St)., Brgy St. Joseph, San Juan, Metro Manila. Warehouse has a big green gate, across a bright blue metal wall. Please note if you cannot find G. Ocampo in the maps you are using, use our former street name, Marne St

Landmarks are:

We are near Rockwell Santolan Town Center / Rockwell Santolan Town Plaza
Look for McDonalds P. Guevarra corner Santolan. The street at the back of this McDonalds is G. Ocampo / Marne St.
Look for St. Joseph Housing or St. Josephville Condominiums, we are the same street as that housing development and are nearly across it.

2. Please see attached screenshot of the area with x marking the spot of our warehouse. Link via Waze is this: https://waze.com/ul/hwdw544mk9

3. Use the ff to pin our street from the ff service providers:

Grab: 7-D Marine St, Brgy Halo-halo (St. Joseph), San Juan City, Metro Manila, NCR, 1500
Lalamove and Transportify - 14 Marne, San Juan, 1500 Metro Manila, Philippines

4. For return using own vehicle ; Please text or viber our warehouse / return team at 09171821688 the following information:

- Name:

- return #

- Name of personnel returning the item

- Vehicle plate #

- return date:

5. For return using a courier service; Please text or viber our warehouse / return team at 09171821688 with the following information:

- Name

- return #
- copy of waybill

- tracking link

- courier

6. Pls make sure that item is packed properly and labeled properly. Label must be on the outer packaging and not on the original box.

7. Please schedule returns within office hours Monday to Friday, 9 am to 5 pm.